
Frequently Asked Questions
Find answers to the most common questions about our services. Use the search bar or browse by category to find what you're looking for.
General
What industries do you work with?
We work with businesses across all industries. Our portfolio spans retail, e-commerce, automotive, manufacturing, non-profits, publishing, cosmetics, healthcare, legal services, hospitality, IT, maintenance providers, pest control, and more.
Do you only service Brampton?
No. While we're based in Brampton and love supporting local businesses, we work with clients across the Greater Toronto Area and beyond.
How do we get started?
Getting started is easy. Reach out to us or book a free consultation, and we'll discuss the next steps together.
Do you require long-term contracts?
No. While some services like SEO and Social Media Marketing work best with consistent, ongoing effort, we don't lock you into lengthy contracts. We believe in earning your business through results, not binding agreements.
What is your typical response time?
We aim to respond to all inquiries within one business day. For existing clients, urgent requests are typically addressed within a few hours during business hours.
Do you offer consultations before starting a project?
Yes. We offer free initial consultations to understand your goals, assess your current situation, and recommend the best approach. There's no obligation to proceed after the consultation.
Services & Pricing
Which service is right for my business?
It depends on your goals and where you are in your growth journey. If you need immediate traffic and leads, PPC advertising delivers fast results. For long-term visibility, SEO and Answer Engine Optimization build sustainable organic growth.
Can I combine multiple services?
Absolutely. In fact, combining services often delivers the best results. Pairing a high-performing website with SEO and PPC creates a complete growth engine. We'll work with you to build a customized package that aligns with your goals and budget.
How much do your services cost?
Pricing varies depending on the plan and features you choose. Visit the respective service pages for detailed pricing, plans, and what's included. We're transparent about costs, with no hidden fees or surprise charges.
How long does it take to see results?
It varies by service. PPC and Social Media Marketing can drive results within days or weeks. SEO and Answer Engine Optimization typically take 3 to 6 months to show significant traction as they focus on long-term, sustainable growth. Web projects depend on scope and complexity, but we'll provide clear timelines upfront.
Can you help with branding or content creation?
Yes. We provide branding and content creation services, including design, copywriting, and marketing materials to help you connect with your audience.
Do you offer discounts for bundled services?
Yes. When you combine multiple services, we can often offer package pricing that provides better value than purchasing services individually. Contact us to discuss a custom package for your needs.
Web Design & Development
How long does it take to build a website?
It depends on the size and complexity of your site. A simple website can be ready in a few weeks, while larger or custom builds may take a few months. Having your content prepared and providing quick feedback helps us move faster.
Can you improve my existing website instead of rebuilding it?
Absolutely. Depending on how your site was built and its flexibility, some changes may have limitations, but we'll work to maximize its potential and get you the best results possible.
What makes your websites faster than others?
We use clean, efficient code. If you host with us, your site runs on our exclusive client-only server featuring NVMe storage and LiteSpeed web caching, ensuring fast load times, smooth performance, and a better experience for your visitors.
What platforms do you build websites on?
We build on WordPress, Shopify, and modern frameworks like Next.js depending on your needs. We'll recommend the best platform based on your goals, budget, and how you plan to manage your site.
Will my website be mobile-friendly?
Yes. Every website we build is fully responsive and optimized for all devices, including smartphones, tablets, and desktops.
Will I be able to update my website myself?
Yes. We build websites with user-friendly content management systems that allow you to make basic updates like adding blog posts, changing text, and uploading images. We also provide training and documentation to help you get started.
SEO & Digital Marketing
Do you offer monthly SEO services?
Yes. We offer three flexible SEO packages, and we can also build a custom plan aligned with your business goals. Our monthly plans include ongoing keyword research, on-page and technical improvements, content optimization, and regular reporting.
Do you manage Google Ads or paid media campaigns?
Yes. We run PPC campaigns across Google, LinkedIn, and Meta, designed to drive targeted traffic, generate qualified leads, and maximize your ROI.
What is Answer Engine Optimization (AEO)?
AEO is the practice of optimizing your content to appear in AI-powered search results like ChatGPT, Google AI Overviews, and Perplexity. As more users turn to AI for answers, AEO helps ensure your business gets cited in those responses.
How do you measure SEO success?
We track keyword rankings, organic traffic, conversions, and other key metrics. You'll receive regular reports showing your progress and the impact of our work on your business goals.
How often will I receive reports on my SEO progress?
We provide monthly reports that cover keyword rankings, traffic trends, completed work, and upcoming priorities. We're also available for check-in calls to discuss your progress and answer any questions.
Can you help if my website was penalized by Google?
Yes. We can audit your site to identify the cause of the penalty, whether it's from thin content, spammy backlinks, or technical issues. We'll develop a recovery plan and work to restore your rankings.
Hosting & Maintenance
Do you provide hosting and ongoing maintenance?
Yes. We offer web hosting on our whitelisted server, plus email hosting through Google Workspace, Microsoft 365, and Hosted Exchange. Our monthly maintenance includes uptime monitoring, security updates, content updates, and troubleshooting.
What's included in your hosting plans?
Our hosting includes NVMe storage, LiteSpeed caching, SSL certificates, daily backups, malware scanning, and 99.9% uptime. We also provide technical support and handle server-side issues so you can focus on your business.
Can you migrate my existing website to your hosting?
Yes. We handle full website migrations, including files, databases, and email accounts. We'll ensure a smooth transition with minimal downtime.
What email hosting options do you offer?
We offer Google Workspace, Microsoft 365, and Hosted Exchange. Each option includes professional email addresses with your domain, cloud storage, and collaboration tools. We handle setup, migration, and ongoing support.
What happens if my website goes down?
Our hosting includes 24/7 uptime monitoring. If an issue is detected, we're alerted immediately and work to resolve it as quickly as possible. Most issues are resolved before you even notice them.
How often are backups taken?
We perform daily backups of all hosted websites. Backups are stored securely and can be restored quickly if needed. For e-commerce sites or high-traffic applications, we can arrange more frequent backups.
Still have questions?
Can't find what you're looking for? Send us your question and we'll get back to you as soon as possible.